We understand the criticality and needs of our customers. As your business grows and expands OASYS Healthcare is pleased to provide
service packages to tailor to your hospital’s needs. We are committed to providing top tier customer
service to all of our customers. We are able to attain this level of customer service through our
extensive offerings in our Peace of Mind Support Package listed below.
PEACE OF MIND SUPPORT PACKAGE:
- Twelve month onsite warranty
- 24 x 7 access to the OASYS support line
- 24 x 7 access to the OASYS internet support portal
- Immediate connection to a support engineer during business hours
- Technical field support engineers around the globe
- Product specialists and engineering at Head Office
- Remote diagnostics
- Onsite critical spares
With our commitments and continued support, OASYS Healthcare’s support staff are fully trained
and well versed in all aspects of our systems. We are pleased to assist with any questions or concerns.